 One 2 One Cancellation & Refund Policy
Our cancellation policy is fully dependant on the notice period you provide us with prior to the event.
Cancellation/refund requests received 7 days or more prior to the event date will be refunded in full.
Cancellation requests received between 3 – 6 days prior to the event cannot be refunded however we are able to offer you a credit to attend another available event of the same value as your original booking.
Cancellation requests received less than 3 days prior to the event cannot be refunded or rescheduled.
How to cancel
You can e-mail us on theresa@one2one.gi, carla@one2one.gi or call us with the event date, time and session together with your name and e-mail address.
One 2 One reserve the right to postpone events or change venues and start times up until the time of the event. It is highly unlikely that we will have to ever exercise this right. Should we have to postpone/cancel the event you will be offered a full refund or the opportunity to select an alternative event or the same value.
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